Shipping policy

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays).
You will receive a confirmation email with tracking information once your order has been shipped.

Shipping Time

Standard Shipping

Estimated delivery time: Around 15 business days

Express Shipping

Faster delivery options are available at checkout.
Estimated delivery time: 5–9 business days (varies by destination)
Please note that shipping times are estimates and may vary depending on location, customs clearance, and carrier delays.

Shipping Fees

Shipping costs are calculated at checkout based on your location and selected shipping method.

Delays & Exceptions

While we strive to deliver your order on time, delays may occur due to:
Customs inspections
Logistics disruptions
Weather conditions
Peak seasons (e.g., holidays)

Tracking Orders

Once your order is shipped, a tracking number will be provided.
Please allow a few days for tracking information to update.

Lost or Stolen Packages

We are not liable for lost or stolen packages marked as delivered.
If you encounter an issue, please contact the shipping carrier directly.