Shipping policy
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and public holidays).
You will receive a confirmation email with tracking information once your order has been shipped.
Shipping Time
Standard Shipping
Estimated delivery time: Around 15 business days
Express Shipping
Faster delivery options are available at checkout.
Estimated delivery time: 5–9 business days (varies by destination)
Please note that shipping times are estimates and may vary depending on location, customs clearance, and carrier delays.
Shipping Fees
Shipping costs are calculated at checkout based on your location and selected shipping method.
Delays & Exceptions
While we strive to deliver your order on time, delays may occur due to:
Customs inspections
Logistics disruptions
Weather conditions
Peak seasons (e.g., holidays)
Tracking Orders
Once your order is shipped, a tracking number will be provided.
Please allow a few days for tracking information to update.
Lost or Stolen Packages
We are not liable for lost or stolen packages marked as delivered.
If you encounter an issue, please contact the shipping carrier directly.